The Database & Directory is the industry’s most complete information source on the size and value of the global travel-retail markets together with essential contact information for the duty-free and travel-retail industry worldwide – available ONLY with a subscription to DFNI.
Database contents include:
- Top 10 operators
Analysis of the top 10 operators by market share including a profile of their activities. - Top 25 airports
This ranking is based upon passengers’ approval of 39 different service and product factors covering the whole experience from check-in through to departure at the gate. The countdown covers statistical data such as passenger numbers, commercial space by square metre, and the number of outlets. - Customer behaviour
This section brings you valuable insight into what drives your customer’s purchasing decisions. - Tourism trends
Coverage of movement in the tourism market. - Concession changes
An overview of concession changes and company acquisitions, enabling you to identify future opportunities. - Ranking tables
Including the busiest and most profitable airports, airlines, ferries & cruiselines.
Directory contents include full contact details for:
- Suppliers
- Agents & distributors
- Operators
- Trade associations
- Consultants and other services






